Q: How long does it take to deliver your product?
A: Our products are typically delivered within 3 to 5 working days from the date of your order. We exclusively use TCS Courier Service for shipping.

Q: How can I confirm that my order is placed?
A: Upon placing an order, you will see a Thank You message on your screen. Additionally, you will receive an order confirmation code on your phone. Please input this code to confirm your phone number.

Q: How can I track my order?
A: To track your order, follow these steps:
1. Visit Track order
2. Enter your order number and the phone number you provided during checkout.
3. Our tracking tool will provide real-time updates on your order's status and location.

Q: Are the products original Miss Rose items?
A: Yes, we guarantee the authenticity of all products sold on our website. We only offer genuine Miss Rose products.

Q: What if there are delays in delivery?
A: While we strive to ensure timely deliveries, external factors may occasionally impact delivery times. Rest assured, we are committed to providing you with the best shopping experience.

Q: Need more help or assistance?
A: If you have any further questions or require assistance, please don't hesitate to contact us.

Thank you for choosing Miss Rose Official.