Free Delivery on orders over 2000 PKR/-
- Standard Shipping Rate for orders of value less than 2000 Rs is 200 PKR/-
- We ship all orders using TCS Courier Service.
- You will receive a message and or email stating 'Thank You for your purchase from Miss Rose Official' on your email/phone number. Next day you will receive a message from TCS which will include a tracking number of your order.
- Once your order is confirmed, our packaging team immediately starts to pack the order.
- We notify our customers when their order is shipped.
- Our customers can change or cancel their order within 5 to 6 hours after placing their order by sending a message at our Official Whatsap Contact no: 03215155503. Otherwise order is packed and shipped in the given time frame.
- It takes 3 to 5 days to deliver the order. It may take longer to reach in Rural Areas where Courier Service do not provide their services.
- After your purchase from Miss Rose Official, you will receive a notification from TCS courier service on your given phone number. This message will include a 12 digit tracking code which you can use to track at the link: www.tcsexpress.com
- Customers living in Rural Areas or who have unreachable addresses are requested to write 'Self Collect at TCS Office'. This way they will be able to collect their parcels themselves and keep on enjoying using Miss Rose Products.
- We are responsible for safe delivery of products to our valued customers. Replacement will be provided to customer in case of any damage during transit. However to avoid exploitation of the policy, Customers are required to make a live video of un-boxing the package and same may be sent to firstname.lastname@example.org or share the video at Whatsapp 0321-5155503 with request for replacement.